Krunal Shah Photography

I am writing this post to share my frustrating experience working with Krunal and Dimpy Krunal Shah Photography, with the hope that all you future clients who come visit this flashy page can save yourself the distress from the most special day of your lives being ruined. We got married in March of 2017 and it’s July of 2019 but we still don’t have our wedding albums with us. So please read on before you choose to hire them…..

We are an NRI couple who had to plan our Indian wedding ...Full review

I am writing this post to share my frustrating experience working with Krunal and Dimpy Krunal Shah Photography, with the hope that all you future clients who come visit this flashy page can save yourself the distress from the most special day of your lives being ruined. We got married in March of 2017 and it’s July of 2019 but we still don’t have our wedding albums with us. So please read on before you choose to hire them…..

We are an NRI couple who had to plan our Indian wedding while living abroad and what that meant was we only looked at Instragram/facebook pages when choosing our wedding photographer. We came across Krunal’s work and really liked it. His team (which we later found out was his wife, Dimpy) was very efficient in responding to our emails, promptly providing us with a quote and setting up a contract in place and picking up an advance from our family in India. Everything went as planned for the wedding but what conspired after the wedding was something we hadn’t dreamt of even in our nightmares.

For 6 months we had to regularly call/text/whatsapp just to get the layout of the wedding album. The next 6 months we spent following up on the minor edits we had asked for. Despite not providing us with the album, Krunal Shah Photography haggled with us into paying the entire contractual fees due with threats of increasing the cost because of GST implementation. We decided to pay them in the good faith that they would deliver our albums soon. But the nightmare did not end there, because even today we are waiting for their “printer issue” to resolve. We have now given up all hopes of ever seeing our albums.

With no formal and written contract in paper, we cannot even file an official complaint against them. Nor will we ever get our wedding albums. But the least we wanted to do was to spread awareness so that no other young couple falls prey to this nightmare. It’s your special day, and you deserve to have a memory to not just show to others but also to cherish yourself. And this would be the worst choice for that Less