Their cards range is very affordable and their card designs is unique and beautifull! Thanks for all beautiful cards for my wedding!
I would have rated him a "Zero" however, the system doesn't allow me to do that. The rating I give is 1 is because I agree whole heartedly with two reviews over here about bad customer service. Mr. Joe Lewis the owner of Joy cards is an old man probably in his 60s. He looks stressed and doesn't seem to have the energy to deal with pressure of today. My brother and I are graphic designers and hence didn't tax him with our already designed cards in all possible formats. Each time though he messed up the prints of the first draft. Still we were calm as we've seen these things happen in our field of work. Apart from this, he asked us to pay him 9,000/- first up without which he was not ready to even print a sample first draft. Which we paid.
After taking 3 trips too, his designer and he couldnt manage to give us even a decent print. We got the draft rather printed beautifully at one of the dtp centres at the railway station. Finally, out of no choice we asked him, that we wouldn't be able to go ahead with the order and we would like to cancel it and he could keep the Rs. 1000/- as his cancellation fee (that he has printed in bold in his shop). He refused saying he has already brought the material, and cannot give us 8000/- instead he will return only 4ks. He was outright cheating us, we knew that. We didnt give him the order, nor did we sign anywhere. He began to say he didnt have time for us and so on. Utterly, old baniya category behaviour. I was appaled by his behaviour and we told him that if he is Christian, this behaviour of his is so utterly un-christian like. To which he just shrugged off. Which ofcourse means that when he's doing business he keeps aside his Christianity and becomes this shrewed business monster. Anyway, I told my brother that lets keep our side of the Christianity and finally after negotiations he finally agreed to give back Rs. 5000/-. I was insitant on putting up a case on him and even spending money on the lawyer as I earnestly wanted justice (more than the money) and I knew he would only give us a fair hearing if the police and the law interviened. However, my brother decided against it and said since his wedding was coming close, he did not want to bother himself with leagal issues, which I felt was really the wrong. But I had to comply as it was his wedding and his money. Finally we did explain to him from the Christian perspective how wrong he was in doing this. He kept rather quiet just murmuring something. A rather unfortunate incident and a bad example of doing business. I do not wish to put us all catholics into one basket, but from experience, Catholics in Mumbai are not good businessmen.
Conclusion: We have forgiven him from the heart, but we shall keep telling the truth and that is, he is wrong in what he is doing and he should either change his style of business or close it down for the betterment of himself and the people who come to him with hope. If you want a peaceful wedding time, please do not visit Joy Cards, until you read good reviews about his business again.
Terrible. The quality of work was pathetic. We had selected a simple card but still it turned out to be useless. It was not worth the price we paid. Mr. Joy is rude and has no customer service etiquette. For any feedback that we give, he will refuse to accept his mistake and instead blame us. He kept telling us that they dont have time to pay attention to an order and we are wholly responsible for the final cut. At the end of the day, the quality of the cards and envelopes were absolutely rubbish. I recommend you to not waste your time and money.
Very unprofessional and rude if you go for above 500 cards you are treated well but below that they don't even care. had printed 250cards, all the envelopes were dirty and dusty when I asked the owner take it or leave it was left with no choice because my wedding date was close..Guys if you want your stress level to be less during any celebration specially wedding don't visit this place.the place is just to make money with no customer satisfaction
Their range of cards is so big that you are sure to get amazed. Had picked out the invitation cards for my son’s first rice ceremony from here. Brilliant designs.